{"id":8162,"date":"2023-07-19T10:51:51","date_gmt":"2023-07-19T08:51:51","guid":{"rendered":"https:\/\/www.intec-international.com\/?page_id=8162"},"modified":"2023-07-28T16:45:05","modified_gmt":"2023-07-28T14:45:05","slug":"sicherer-remote-service","status":"publish","type":"page","link":"https:\/\/www.intec-international.com\/en\/sicherer-remote-service\/","title":{"rendered":"MEP\u00aeManager"},"content":{"rendered":"<h1 class=\"wp-block-heading\" style=\"font-size:25px\"><strong>Your global and cyber-secure service strategy<\/strong><\/h1>\n\n\n\n<p class=\"has-black-color has-text-color translation-block\">With our MEP\u00aeManager we offer you the possibility to create a quick and secure connection to every production site through a central administration office. In this way it is possible to realise quick and real time accesses to the machines, regardless of their location.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Emergency? Work on your service from where you are, instead of always rushing to the site<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color translation-block\">Thanks to the VPN connection and using the MEP\u00aeManager as administration unit, the employee can connect to the MEP\u00aeSmartDevices and therefore to the machines, regardless of their location. Thereby no other service staff is needed and costs are decisively reduced.\nThis is how we solve problems: quickly, cheaply and efficiently.\/ Thus, problems can be solved quickly, cheaply and efficiently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Benefits of the remote service<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<ul style=\"margin:0;padding:0;color:black\">\r\n<li>\u2714 Simple and fast remote access<\/li>\r\n<li>\u2714 Saving time and travel costs<\/li>\r\n<li>\u2714 More efficiency in service<\/li>\r\n<li>\u2714 New business- and price-modells in service<\/li>\r\n<li>\u2714 Higher efficiency of plants<\/li>\r\n<li>\u2714 Faster reaction-time in service<\/li>\r\n<li>\u2714 Better availability of expertise<\/li>\r\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignwide size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"http:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/10\/MEP\u00aeManager-Remote-Service-Fernwartung-Fernzugriff_Funktionsweise.png\" alt=\"Funktionsweise Fernwartung und Remote-Service\" class=\"wp-image-7675\" srcset=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/10\/MEP\u00aeManager-Remote-Service-Fernwartung-Fernzugriff_Funktionsweise.png 1280w, https:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/10\/MEP\u00aeManager-Remote-Service-Fernwartung-Fernzugriff_Funktionsweise-300x169.png 300w, https:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/10\/MEP\u00aeManager-Remote-Service-Fernwartung-Fernzugriff_Funktionsweise-768x432.png 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Something crucial for us: Security!<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color translation-block\">To make sure that your data are always protected we use a VPN connection, so that no unauthorised access is allowed. It is also possible to set up several user accounts and assign to each of them different access rights.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Functioning<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color\">Employees from different sites can build through the VPN-Client a secure connection to the MEP\u00aeManager VPN-Server.\nThe connection to the MEP\u00aeManager and all the remote connections to the machines that are initiated with MEP\u00aeManager are conducted through a secure VPN tunnel and therefore protected from any unauthorized access.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">To make plants \/ machines accessible via the MEP\u00aeManager, a MEP\u00aeSmartDevice must be integrated into the plant network. It establishes secure communication between MEP\u00aeManager and the system network.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color translation-block\">Authorized employees can access the machines behind them via the MEP\u00aeManager and the MEP\u00aeSmartDevice. To establish a connection with the respective machine, the employee must start the connection. Once the employee has started the connection, SSH, VNC and RDP connections can be called up directly via the browser, as if the machine were directly connected to the local network of the employee PC.\nBenefits of MEP\u00aeManager at a glance - Security - Time savings through simple configuration - Travel cost savings - New business models, such as backup service - Resource optimization - High transparency about ongoing activities<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Short preview of the interface<\/strong><\/h2>\n\n\n<style type=\"text\/css\">\n#foogallery-gallery-7480.fg-simple_portfolio { justify-content: center; --fg-gutter: 5px; }\n#foogallery-gallery-7480.fg-simple_portfolio .fg-item { flex-basis: 250px; }<\/style>\n\t\t\t<div class=\"foogallery foogallery-container foogallery-simple_portfolio foogallery-lightbox-foobox fg-simple_portfolio fg-ready fg-transparent fg-round-medium fg-shadow-outline fg-loading-bars fg-loaded-scale-up fg-hover-scale fg-caption-always fg-hover-slide-up fg-hover-eye fg-light-overlays fg-c-c fg-caption-always\" id=\"foogallery-gallery-7480\" data-foogallery=\"{&quot;item&quot;:{&quot;showCaptionTitle&quot;:true,&quot;showCaptionDescription&quot;:true},&quot;lazy&quot;:true}\" style=\"--fg-title-line-clamp: 0; --fg-description-line-clamp: 0;\" >\n\t<div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/08\/Screenshot-11.png\" data-caption-title=\"Ereignisse\" data-caption-desc=\"Protokollierung aller erfolgten Ereignisse\" data-attachment-id=\"7481\" class=\"foogallery-thumb fg-thumb\" data-type=\"image\"><span class=\"fg-image-wrap\"><img fetchpriority=\"high\" decoding=\"async\" title=\"protocol of every event\" class=\"bf-img skip-lazy fg-image\" height=\"200\" width=\"250\" data-src-fg=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/cache\/2021\/08\/Screenshot-11\/561388.png\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22250%22%20height%3D%22200%22%20viewBox%3D%220%200%20250%20200%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><figcaption class=\"fg-caption\"><div class=\"fg-caption-inner\"><div class=\"fg-caption-title\">Events<\/div><div class=\"fg-caption-desc\">protocol of every event<\/div><\/div><\/figcaption><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/08\/Screenshot-9.png\" data-caption-title=\"Verbindungs\u00fcbersicht\" data-caption-desc=\"\u00dcbersicht \u00fcber alle stattgefundenen Verbindungen\" data-attachment-id=\"7483\" class=\"foogallery-thumb fg-thumb\" data-type=\"image\"><span class=\"fg-image-wrap\"><img decoding=\"async\" title=\"overview of every connection in the past\" class=\"bf-img skip-lazy fg-image\" height=\"200\" width=\"250\" data-src-fg=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/cache\/2021\/08\/Screenshot-9\/2096269090.png\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22250%22%20height%3D%22200%22%20viewBox%3D%220%200%20250%20200%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><figcaption class=\"fg-caption\"><div class=\"fg-caption-inner\"><div class=\"fg-caption-title\">Overview of connections<\/div><div class=\"fg-caption-desc\">overview of every connection in the past<\/div><\/div><\/figcaption><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/2021\/08\/Screenshot-10.png\" data-caption-title=\"\u00dcbersicht\" data-caption-desc=\"\u00dcbersicht \u00fcber vorhandene Ger\u00e4te und Ausgangspunkt zum Start der Verbindung\" data-attachment-id=\"7485\" class=\"foogallery-thumb fg-thumb\" data-type=\"image\"><span class=\"fg-image-wrap\"><img decoding=\"async\" title=\"Dashboard of every system and starting point for connecting\" class=\"bf-img skip-lazy fg-image\" height=\"200\" width=\"250\" data-src-fg=\"https:\/\/www.intec-international.com\/wp-content\/uploads\/cache\/2021\/08\/Screenshot-10\/3081562755.png\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22250%22%20height%3D%22200%22%20viewBox%3D%220%200%20250%20200%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><figcaption class=\"fg-caption\"><div class=\"fg-caption-inner\"><div class=\"fg-caption-title\">Dashboard<\/div><div class=\"fg-caption-desc\">Dashboard of every system and starting point for connecting<\/div><\/div><\/figcaption><\/figure><div class=\"fg-loader\"><\/div><\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><strong>Commonly asked questions about secure remote-service<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-accordion-toggle-accordion-toggle\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-tkukv40\"><div class=\"eb-accordion-container eb-accordion-tkukv40\" data-accordion-type=\"toggle\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\"><div class=\"eb-accordion-inner\">\n<div class=\"eb-accordion-item-lt6jllm eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper\"><span class=\"eb-accordion-icon-wrapper\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><h3 class=\"eb-accordion-title\">What is a remote service?<\/h3><\/div><div class=\"eb-accordion-content-wrapper\"><div class=\"eb-accordion-content\">\n<p>The term remote service, or remote maintenance, refers to remote access from one device to another, where both devices are in different physical locations.<br>In our case, this means access from a service PC to machines that can be distributed worldwide. This means that a technician can log on to a machine thousands of kilometres away in another country with just one click on the PC.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"eb-accordion-item-je6lwzk eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper\"><span class=\"eb-accordion-icon-wrapper\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><h3 class=\"eb-accordion-title\">What makes a secure remote service?<\/h3><\/div><div class=\"eb-accordion-content-wrapper\"><div class=\"eb-accordion-content\">\n<p>The basis for a secure remote service is, on the one hand, the encrypted VPN connection between the two devices.<br>In addition, we offer a function for the manual granting of remote access, whereby it can be precisely controlled when a machine can\/should be accessible for service at all.<br>As an additional security feature of our MEP\u00aeManager, the start of the VPN connection can only be started from the machine on site, making unplanned access from outside impossible.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"eb-accordion-item-x98ctru eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper\"><span class=\"eb-accordion-icon-wrapper\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><h3 class=\"eb-accordion-title\">What role does security play in remote maintenance systems?<\/h3><\/div><div class=\"eb-accordion-content-wrapper\"><div class=\"eb-accordion-content\">\n<p>At present, the machines in a production facility are usually located in a machine network that is completely separated from the outside world. This is done so that the production is protected from attacks from outside the company. With a remote maintenance tool, you have to break through this separation and therefore it is important that certain security rules are observed here, so that the production is still protected from hacker attacks. Therefore, security in remote maintenance systems is extremely important.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"eb-accordion-item-bdbubem eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper\"><span class=\"eb-accordion-icon-wrapper\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><h3 class=\"eb-accordion-title\">How important are remote maintenance tools for the future?<\/h3><\/div><div class=\"eb-accordion-content-wrapper\"><div class=\"eb-accordion-content\">\n<p>Remote maintenance tools have a very high value for the future, because they can avoid travelling and thus protect the environment. The beauty of this is that it can even save costs in the company and the service staff can spend more time at home with their families.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-normal-font-size is-style-outline--1\"><a class=\"wp-block-button__link has-accent-color has-text-color wp-element-button\" href=\"http:\/\/www.intec-international.com\/wp-content\/uploads\/2020\/07\/Use-Cases-MEP\u00aeManager.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Use-Cases<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-normal-font-size is-style-outline--2\"><a class=\"wp-block-button__link has-accent-color has-text-color wp-element-button\" href=\"tel:+497477918940\">Call now!<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-normal-font-size is-style-outline--3\"><a class=\"wp-block-button__link has-accent-color has-text-color wp-element-button\" href=\"mailto:kontakt@intec-international.com\">Write now!<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Ihre weltweite, cyber-sichere Servicestrategie Mit unserem MEP\u00aeManager bieten wir Ihnen die M\u00f6glichkeit, \u00fcber eine zentrale Verwaltungsstelle blitzschnell und sicher zu jedem Ihrer Standorte eine Verbindung aufzubauen und eine Fernwartung durchzuf\u00fchren.Dadurch k\u00f6nnen Zugriffe auf Maschinen standortunabh\u00e4ngig, schnell und in Echtzeit durchgef\u00fchrt werden. Notfall? Bearbeiten Sie den dringenden Service auch von unterwegs [&hellip;]<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-8162","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MEP\u00aeManager Cyber-Sicherer Remote-Service und Fernwartung<\/title>\n<meta name=\"description\" content=\"MEP\u00aeManager - die perfekte L\u00f6sung f\u00fcr den Aufbau eines cyber-sicheren Remote-Services. 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