Your global and cyber-secure service strategy

With our MEP®Manager we offer you a way to create a quick and secure connection to every production site through a central administration location.

In this way you can achieve quick and real-time access to the machines, regardless of their location.

Emergency? Work on your service from where you are, instead of always rushing to the site

Thanks to the VPN connection and using the MEP®Manager as an administration unit, the employee can connect to the MEP®SmartDevices and therefore to the machines, regardless of their location. Therefore, no other service staff is needed and costs are substantially reduced. Thus, problems can be solved quickly, cheaply and efficiently.

Your benefits at a glance

✔ Time and travel costs saving
✔ More efficient service assignements
✔ New business and price models in the service field
✔ Higher effectiveness of the plant
✔ Faster response times of the service
✔ Faster availability of specialist knowledge

Something crucial for us: the security of your data.

To make sure that your data is always protected we use a VPN connection with a 2048 bit encryption, so that no unauthorised access is allowed.
Thanks to our sophisticated user and group administration system we offer the possibility to manage the access rights of the single users in a precise, secure and easy way.
Every connection and modification is recorded in real time, so that even in other times it is possible to check which employee has worked on it.

Furthermore the security of our system is confirmed and guaranteed by the ISO certification ISO/IEC 27001:2013.

How it works

To make plants / machines accessible via the MEP®Manager, a MEP®SmartDevice must be integrated into the plant network. It establishes secure communication between MEP®Manager and the system network.

The connection to the MEP®Manager and all the remote connections to the machines that are initiated with MEP®Manager are conducted through a secure VPN tunnel and therefore protected from any unauthorized access.

Authorized employees can access the machines behind them via the MEP®Manager and the MEP®SmartDevice. To establish a connection with the respective machine, the employee must start the connection. Once the employee has started the connection, SSH, VNC and RDP connections can be called up directly via the browser, as if the machine were directly connected to the local network of the employee PC.